Maintaining an Organized Work Space

Whether you work in an office or at home, keeping an organized workspace is essential in helping you work more efficiently. When your desk is clear and everything is tidy, it helps you stay focused and gives an air of organization. It also helps you find things when you need them.

When a workspace is cluttered with notes, letters, files, empty drink cups, and general stuff, you cannot find what you need. If you are one of these people who proudly states “I know where everything is” as your boss, looks at your desk with disdain, then you really need to have a clear up.

Having a clear work space clears your mind. You may think you know where everything is on your desk, but you are wasting brain energy keeping record of your ungainly filling system. This in turn makes you less efficient, because not only can you not find the things you need quickly, your brain is trying to recall when you had it last and what has been put on top of it.

Some companies have now introduced a clear desk policy. This means that anything other than your necessary tools, like your computer and telephone should not be on show when you leave your desk at the end of the day. All files must be kept filed away especially at the end of the day and anything you are working on should be covered if you leave your desk.

This is as much a security issue for companies as anything. We may work with very sensitive information like people’s finances or legal information; even personal details on a computer are subject to the data protection laws. Therefore it is good practice to close your screen and put files in your drawer whenever you leave your desk. This kind of organization can only be achieved if your workspace is clear of all unnecessary items.

It may seem that an office is a safe environment and it can be felt that papers and on screen information is all part of the job and all the workers are okay, but this cannot be taken for granted. If you think about the way computer systems are structured in business then you will know that not everyone in the building has access to all computer files. You have access to folders and files that are relevant to your work, but nothing outside that area.

Large companies are particularly aware of this kind of security. If you have worked in this type of environment you will be aware that it takes a while to be set up with authority to areas when you first start a job. This is the company protecting itself by the organization of its own security.

When you are working from home it can seem irrelevant as no one ever goes into your office but good organization of your work place is still essential as it can help make you work more efficiently. A clear desk and space to work, without moving piles of files means that you are able to focus on the work in hand.

Keeping High Morale in the Workplace: Great Tips for a Great Sales Manager

Everyone has their bad days at work; we all have our own personal problems to deal with. Whether it be relationship issues, family domestic issues, or whatever the case, in order to harmonize your call center success you will need to keep in mind that people are only human. Some people struggle with addictions not necessarily to drugs, but even something simple like their favorite champion on league of legends (online based strategy game). Some of these things that you may consider a distraction as a manager, may truly be motivators, moral boosters, and even add to problem solving skills and team building.

Start the day right, with high energy, and pumping up
Times have changed. Office environments are so much more different than they were 20 years ago, especially depending on how successful the company is you work for. Look at Google for example, as you can see from the movie "Interns" that they really care about their employees, and know how to do fun team building exercises that keep your brain sharp. Running a tight ship is one thing, but sometimes, loosening the sails a bit more, and listening to what makes your team happy might be the ultimate breakthrough to the success of your call center. 

Get to know your employees, who is the top seller, I love good conversation 
This could be a bit difficult but sometimes it just takes a little eaves dropping to see what they are really interested in. Don't worry if you hear them talking about a souped up Honda, and you know nothing about cars do research periodically and strike up conversation with them. Find a common denominator. By that I mean, find something in the office everyone enjoys as a team, so that you can work together to solve a common problem. Encourage the sharing of sales tactics, and giving credit where credit is due. Maybe you can have a day where you surprise everyone and play Pandemic the board game. Everyone loves a fun boss, and everyone loves opportunities to make money, let your employees talk it out, you would be surprised what problems get solved with good conversation.

Take notice in a caring way when you see a fellow employee struggling
I know especially as a manager that this could be very frustrating. Employees seem to be complacent texting on their phone not getting work done, and all you want to do is yell at them. Another approach may be to sit back, relax and have a chat with them (in your office as to not to draw attention) and ask them if they are problems before screaming about their cell phone usage at work. Sometimes just showing you care, might be all the difference. Remember you want people to want to work for you, not feel like they can't do it, or it's too hard. All brains work different. Try to accommodate and work with what you have. We all have our strengths and weaknesses.

What makes a manager great? Do you have any other tips, for managers out there that strive to succeed? Feel free to leave it in the comments along with the office you manage.

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